FAQ

When and where is the 2025 Summer Conference?

June 10-12 at the Kalahari Resorts and Conventions, Round Rock, TX.

How do I register?

Registration opens January 2025. You MUST register for the conference prior to reserving your hotel room. See information on hotel reservations below.

By providing your email address and/or cell phone on the registration form, you’re granting TEPSA permission to contact you. You will be given the option to opt out. TEPSA does not sell or rent its mailing list.

Can I pay with a PO?

Yes! If you are using online registration, check the Bill Me option and enter the PO number in the PO field. Online registrations submitted without a valid PO number will be placed on an automatic hold until the PO is received in the TEPSA office. Email PO to admin@tepsa.org.

What is your cancellation policy for registration?

• All cancellation requests must be submitted in writing to Heather.
• Due to the costs and materials associated with the conference, a $250 cancellation fee will apply to all cancellations unless registration is transferred to another person. If transferred, the cancellation fee will be waived.
• No cancellations will be accepted after Monday, June 9.
• Refunds, minus the cancellation fee, will be processed after the event concludes.
• If you cancel your conference registration, your hotel reservation must also be canceled or transferred to another attendee. To avoid additional fees, please make any reservation changes within 10 business days of canceling your registration. Contact Key Bookings at 877-205-2871 to update your reservation.

Need your Summer Conference Invoice/Receipt?

• Login to your profile at www.tepsa.org and you’ll land on the Manage Profile page
• Select Invoices under Invoicing, Payments and History
• By default, you’ll see Open events invoices
• To print an Event invoice, select “Any Status” in the drop down menu
• Click the view/print invoice icon to print an invoice/receipt

Are meals included in registration?

No. However, breakfast, lunch and other food options are available inside and around the Kalahari Resort.

What sessions am I allowed to attend?

You are welcome to attend all sessions as a conference registrant with the exception of Master Classes. You may add a Master Class during registration.

Do I sign up for each session I want to attend?

No. Sessions are open to all registered participants on a first-come, first-served basis. Master Classes require an additional fee and registration.

How do I keep track of sessions I attend for continuing education credits?

A CPE form is available in the Summer Conference app.

How do I download the Summer Conference app?

In May, download the conference app to plan your experience and get the latest updates. When signing up on the Whova mobile app use the email address you used to register for the conference. If you have used the Whova app for a past event, double-check that it is installed on your phone, and log in using your existing account email and password.

Is free WiFi available at the Kalahari Resort?

Free WiFi is provided in all areas of the resort.

Does TEPSA provide hotel shuttle service to and from other hotels to the Kalahari Resort?

No. Attendees are encouraged to stay at the Kalahari Resort to enjoy the many amenities the resort has to offer. Parking at Kalahari is complimentary.

I’d like to explore the area during my downtime. What can I do?

Visit Round Rock and other cities nearby including Georgetown, Hutto and Austin.

Waiver of Claim

While attending TEPSA Summer Conference, photographs and video may be taken of you by TEPSA or others on behalf of TEPSA capturing all the conference fun and excitement. This media may be used for advertising and promotion without any compensation to you, and you release TEPSA of any liability thereto. If you do not authorize TEPSA to use your image, please email admin@tepsa.org.